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Privacy Policy

Effective Date:07/05/20206

 

Welcome to our fundraising and charity website (Global Helping Hand Organization). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you use our website, donate, register, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • Mailing address

  • Donation history

  • Account login details

Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Cookies and analytics data

2. How We Use Your Information

We may use your information to:

  • Process donations and transactions

  • Provide customer support

  • Improve our services and website

  • Send receipts and confirmations

  • Communicate updates, campaigns, or newsletters

  • Detect fraud, abuse, or unauthorized activity

  • Comply with legal obligations

3. Donations and Payment Processing

All donations are processed through secure third-party payment providers. We do not store full payment card details on our servers unless specifically stated.

Third-party payment processors may collect and process your information according to their own privacy policies.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Service providers and hosting providers

  • Legal authorities when required by law

  • Fraud prevention and security services

  • Partners assisting with fundraising operations

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system can be guaranteed to be completely secure.

Users provide information at their own risk.

7. International Users

If you access the website from outside our operating jurisdiction, your information may be transferred and processed in countries with different privacy laws.

By using the website, you consent to such transfers.

8. Children’s Privacy

This website is not intended for children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from minors without parental consent.

9. Your Rights

Depending on your location and applicable laws, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of data

  • Withdraw consent

  • Opt out of marketing communications

Requests may be submitted through our contact information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Users should review third-party privacy policies separately.

11. Retention of Information

We retain information only as long as necessary for:

  • Operational purposes

  • Legal compliance

  • Financial reporting

  • Fraud prevention

  • Dispute resolution

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of any updates.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: Support@GlobalHelpingHandOrganization.org


Website: globalhelpinghandorganization.org

Address: Sydney City, NSW, 2000, Australia

Charity & Fundraising Notice

Donations made through this website are voluntary contributions. Unless explicitly stated, donations are generally non-refundable and may not be tax-deductible in all jurisdictions. Users should seek independent financial or tax advice if required.

Consent

By using this website, registering an account, or making a donation, you consent to the terms of this Privacy Policy.

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